PRIVACY POLICY
(Effective 11/2023)
This policy describes how we collect, use, share, and protect information provided to us by people visiting this website. Because this policy may be revised from time to time, we suggest that you check here periodically for policy updates. Your use of this website after such a notice has been posted constitutes acceptance of the new Privacy Policy.
“We,” “us,” “our” and “Angry Crab Shack” refers collectively to Angry Crab Shack Corporation, Angry Crab Franchise LLC, and their respective subsidiaries, officers, directors, members, owners, affiliates, successors, and
assigns.
Many of our restaurants are owned and operated by franchisees, who are independent business owners. This Privacy Policy does not apply to websites or mobile apps that operate independently from us. Please reference the Privacy Policy for such websites for information on how they collect and use customer information.
THE INFORMATION WE COLLECT
Personal Information
“Personal information” includes any information identifiable in nature, and may include: your company information, your name, your home or other physical address (including street name and city or town), your e-mail address, other online contact information such as a user or screen name, your telephone number including home and cell number, physical location, GPS location, your financial information (such as credit card numbers) and your memployment related information (such as a resume or references). You may visit and use this website without providing Personal Information. We will collect Personal Information only if you provide it to us. If you do not want us to have your Personal Information, please do not provide it to us.
You may provide us with Personal Information through various methods, including (without limitation) the following (collectively, the “Services”):
- Registration and Personal Profile Forms – If you are offered the opportunity to enter a promotion, to become a registered user of this website, or to receive information about Angry Crab Shack, you may be required to fill out a registration form. This form requires that you provide certain Personal Information that may include, without limitation, your name, birthdate, username or user id, email address, postal address, telephone number, demographic and lifestyle information, areas of interest, product usage, and/or a unique individual password.
- Transactions and Activity – If you become a registered user or if you conduct transactions through this website, we may collect information about the transactions you engage in while on the website and your other activity on the website. This information may include, without limitation, areas of the website that you visit, transaction types, content that you view, download, or submit, transaction amounts, payment, and billing information as well as the nature, quantity and price of the goods or services you exchange and the individuals or entities with whom you communicate or transact business.
- Email and other voluntary communications – You may also choose to communicate with us through email, via our website, by telephone, in writing, or through other means. We collect the information in these communications, and such information may be personally identifiable.
- Employment Related Information – We may retain Personal Information you submit because you are interested in a career with us. We will use this information only for purposes related to your potential employment with us unless you also provide it to us for purposes in addition to potential employment with us.
Other Information
When you visit our website, we may collect data about the type of browser you are using, your domain name (the name of your internet service provider, or your company name), the time and length of your visit, your internet protocol (IP) address, the pages you view and the order in which you view them, and the site you last visited before coming to https://www.angrycrabshack.com/ (“Other Information”). We use this information to improve our site’s content and structure. You will remain anonymous to us unless you provide us with your Personal Information.
Like many other websites, we also collect information through “cookies” and other automated means. Cookies are small bits of data that a website may save to your browser, and which then may be stored on your hard drive. The information we collect from cookies may include your IP address, browser, and device characteristics, referring URLs, and a record of your interactions with our websites. We use cookies to provide you with a more customized browsing experience. You may set your browser to refuse the “cookie,” but there may be pages on our site you will not be able to access if you do.
We may also collect aggregated data, which is data from which the identity of an individual cannot be determined. We may use aggregated data at our discretion.
In addition, to help us understand and enhance our interactions with visitors to our website, we may permit web analytics providers to collect information from our website using automated tools likes cookies or web beacons. We also may share Personal Information with those providers. We may have similar arrangements with interest-based advertisers.
Third Party Links
Please note that companies delivering advertisements on our websites may also use cookies or other technologies. If you click on one of those ads, you will be directed to a third party website with terms of service, legal notices, and privacy practices that may be different from our website. We do not warrant or make any representation about the substance, quality, functionality, accuracy, fitness for a particular purpose, merchantability, or any other representation about any third party site or its content. A link to a third party site on this website does not constitute sponsorship, approval, or responsibility for any third-party site. We are not responsible for the practices of those third party websites.
USE OF PERSONAL INFORMATION AND OTHER INFORMATION
We may use Personal Information and Other Information for various purposes, including (without limitation): communicating with website users, complying with the law, helping to establish and verify the identity of website users; opening, maintaining, administering and servicing users’ accounts; processing, servicing or enforcing transactions and sending related communications; providing services and support to website users; improving the website including tailoring it to users’ preferences; providing users with product and service updates, promotional notices and offers, providing information about Angry Crab Shack and/or Angry Crab Shack restaurants; marketing to you; responding to your questions inquiries, comments and instructions; and maintaining the security and integrity of our systems.
Many of our restaurants are independently owned and operated by franchisees. We may share information with our franchisees, particularly when we collaborate in providing products and services to you. For example, we may need to share certain Personal Information with a franchisee in order to provide delivery and carry-out services that you may request. We also may share information with our franchisees in order to provide local offers and promotions that might interest you. These franchisees may also be authorized to use your Personal Information in the manner described in this Privacy Policy. Please note that our franchisees or partners may have their own data collection and use practices that are not governed by this Policy.
We may engage other companies to perform a variety of functions, such as to fulfill orders, assist with promotions, provide technical assistance, etc. (collectively, “Related Companies”). Related Companies may use your Personal Information to the extent necessary for these companies to fulfill their functions for us.
We reserve the right to use or disclose any information as needed to satisfy any law, regulation, or other legal request, to protect the integrity of the website, to fulfill your requests or to cooperate in any law enforcement investigation or any other investigation.
If Angry Crab Shack undergoes a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, we may transfer all of your information, including Personal Information, to the successor organization in such transition. If material changes to our privacy practices occur as a result of the business transition, we will notify you in the manner described above of the business transition prior to transferring your Personal Information.
Children’s Privacy
We do not knowingly collect or solicit any information from children under the age of 13 on the website. In the event we learn that we have inadvertently collected Personal Information from a child under age 13, we will delete that information as quickly as possible. If you believe that we may have collected information from a child under 13, please call us at 480-398-7099 or email us at [email protected].
How to Contact Us
If you have any questions about this Privacy Policy or the Service, please call us at 480-398-7099 or email us at [email protected].
We also use location data to enable location based personalized messaging, mobile app notifications, and mobile app messaging to consumers.
In the prior twelve months, we have disclosed e-mail addresses for advertising purposes.
In the prior twelve months, we have not sold any Personal Information for a business purpose.
You also have the right to request that we delete any of your Personal Information. In some circumstances we may not be able to honor your request for deletion – for example, if we need to hold on to your information to protect the security or functionality of our operations, to service your account, or to comply with legal obligations.
To ask for a record of the information we hold about you, or to ask us to delete your information, please call us at 480-398-7099 or email us at [email protected]. You must provide enough information that we can verify who you are and that you are a California resident. We will only use Personal Information provided in a request to verify the requester’s identity and authority to make the request.
Through our re-marketing efforts, we may share or sell select identifiers collected from you to other third parties according to our privacy policies so that we may be able to share our marketing with you again. You also have the right to direct us not to sell your Personal Information at any time. To opt out of the sale of your Personal Information, call us at 480-398-7099 or email us at [email protected].
We will not deny services, charge different prices, offer a different quality of service or otherwise discriminate against your for exercising your rights under the CCPA.
PRIVACY POLICY ADDENDUM FOR NEVADA RESIDENTS
This PRIVACY POLICY ADDENDUM FOR NEVADA RESIDENTS supplements the information contained in the Privacy Policy of Stamps.com Inc. and its subsidiaries (collectively, “we,” “us,” or “our”) and applies solely to
visitors, customer, and others who reside in the State of California (“consumers” or “you”). If you are a resident of Nevada, you have the right to request certain information from us regarding the collection and sale of your Personal Information (as defined in Nevada Revised Statutes 603A.320) during your visit to our websites or when you otherwise interact with us online.
If you have sought or acquired, by purchase or lease, any goods or services for personal, family, or household purposes from our us, you may ask us to disclose whether we have sold (for monetary consideration) certain information about you (including your first and last name, physical address, email address, telephone number, social security number, an identifier that allows you to be contacted either physically or online, or other contact information that allows us to identify you personally). As a Nevada resident, you may also request to opt out of us sharing such information about you. To make this inquiry, call us at 480-398-7099 or email us at [email protected] with “Nevada Privacy Rights” in the subject line. You must include your full name, email address, account number and attest that you are a Nevada resident by providing a Nevada postal address in your request. Please state whether you are requesting information and/or opting out. We will respond to your request within 60 days or let you know if we need additional time. We may require additional information to verify your identity before we can respond.
DATA PROTECTION ACT 2018 PRIVACY POLICY
This Notice is for people who are located in the United Kingdom (“UK”) and supplements our general Privacy Policy. Our processing of Personal Information of people who are in the UK is subject to the Data Protection Act 2018, which incorporates the GDPR as the UK GDPR. This Notice refers to the UK GDPR as the “GDPR.”
The GDPR requires us to provide certain information to you about your Personal Information, which we refer to in this notice as your Personal Information.
Data Controller
The data controller for this website is Angry Crab Shack Corporate (“ACS” for short). You may contact us at +1(480) 398-7099 or email us at [email protected]
Purposes Of The Processing
Our general Privacy Policy describes the Personal Information that we collect, use, share, or otherwise process Personal Information – and the purposes for that processing — in the course of operating our business. Personal information gathered through cookies and similar tracking technologies is used for the purposes described in our Privacy Policy.
Lawful Basis For The Processing
Generally, we process Personal Information provided by visitors through our website or other interactions with us on the basis our legitimate interests in conducting our business as a franchisor of Angry Crab Shack restaurants and operating restaurants. Where we ask for your consent, we will process Personal Information on the basis of that consent.
We may also process Personal Information on other bases permitted by the GDPR and applicable laws, such as when the processing is necessary for us to comply with our legal obligations.
Categories Of Personal Information
The categories of Personal Information that we process are described in our general Privacy Policy.
Recipients Of Your Personal Information
We use various service providers to manage our website and provide services such as event registration or managing e-mail communications. Our service providers change from time to time. Note that our service providers have entered into contracts with us that restrict what they can do with your Personal Information. If you would like specific information about our service providers who have received your information, call us at +1(480)398-7099 or email us at [email protected] and we will provide that information to you. We may also disclose your Personal Information to other categories of third parties as described in our general Privacy Policy. Retention Period For Personal Information How long we retain Personal Information varies according to the type of information in question and the purpose for which it is used. We delete Personal Information within a reasonable period after we no longer need to use it for the purpose for which it was collected (or for any subsequent purpose that is compatible with the original purpose). This does not affect your right to request that we delete your Personal Information before the end of its retention period. We may archive Personal Information (which means storing it in inactive files) for a certain period prior to its final deletion, as part of our ordinary business continuity procedures.
Your Data Subject Access Rights
You have the right to request access to your Personal Information, to have your Personal Information corrected, restricted, or deleted, to withdraw any consent that you have given to the processing of your Personal Information (without affecting the lawfulness of the processing prior to your withdrawal of consent) and to object to our processing of your Personal Information. You also have the right of data portability in certain circumstances, which means that you can request that we provide you (or a third party you designate) with a transferable copy of Personal Information that you have provided to us. Your rights may be subject to various limitations under the GDPR. If you wish to exercise any of these rights, or if you have any concerns about our processing of your Personal Information, please contact us in any of the ways listed in the section “How to Contact Us” in our general Privacy Policy.
The Right To Lodge A Complaint With A Supervisory Authority
You have the right to file a complaint concerning our processing of your Personal Information with your national data protection authority. The data protection authority for the United Kingdom is the Information Commissioner’s Office (www.ico.org.uk).
Absence Of Statutory Or Contractual Requirement Or Other Obligation To Provide Any Personal Data
Users of our website are under no statutory or contractual requirement or other obligation to provide Personal Information to us, but it will not be possible to receive communications or order products or services from us without providing Personal Information to us.
SECURITY
We implement reasonable security measures to protect the security of your information both online and offline, and we are committed to the protection of customer information. For user accounts registered directly with us profile information is protected by the password each member uses to access their online account. It is important that you protect and maintain the security of your account and that you immediately notify us of any unauthorized use of your account. When you sign into your account or enter payment information (such as a credit card number for purchasing items), we encrypt the transmission of that information using secure socket layer technology (“SSL”).
While we take reasonable precautions against security breaches of our websites and our customer databases and records, no website or Internet transmission is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your Personal Information safe (including your account password), and to log out of your account after use.
Unfortunately, the transmission of information over the Internet is not completely secure. Although we strive to protect your Personal Information, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have procedures and security features in place to try to prevent unauthorized access.
CHOICE AND CONTROL
In order to provide products or services to you, we may send you communications related to your transactions, security, or the administration of this website. From time to time, we may also send you other messages or updates about Angry Crab Shack, our website, and promotions or other activities. If you do not wish to receive non- transaction/security related communications from Angry Crab Shack call us at 480-398-7099 or email us at [email protected].
You may also request information about your account with us, including a copy of your customer profile. We will provide this information to you on your request and will update and correct your profile if you wish to make changes.
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